Withdrawal FAQs

Digital Withdrawal Methods

Withdrawals can be processed on the William Hill app by eCheck using VIP Preferred, with an Online Banking transaction, or transferred to your William Hill Prepaid Play+ Card.  All digital withdrawal transactions are subject to review.  Your withdrawal request should be processed within 72 hours, but usually much quicker. William Hill may request additional documentation be provided for a withdrawal request to ensure customer security.

Details about each withdrawal method are provided below.

eCheck by VIP Preferred

VIP Preferred offers withdrawals directly to your bank account.  This option is available even if you have not used this method to deposit, though your first request will require registration.  Your account will be saved for subsequent transactions.  There is a $20 minimum and a $5000 maximum withdrawal limit per transaction.  VIP Preferred eCheck requests are processed daily but may take several days to be posted to your account by your bank.

Online Banking

Online Banking powered by PayWithMyBank can be used to withdrawal your funds directly to your bank account using you your online banking ID and password.  No previous deposit with this funding type or registration is required.  There is a $20 minimum and a $5000 maximum withdrawal limit per transaction.  Withdrawal requests are processed daily and sent to our payment partner but may take several days to be posted to your account by your bank.

William Hill Prepaid Play+ Card

You may transfer winnings to your William Hill Prepaid Play+ Card.  There is a $20 minimum and a $5,000 maximum withdrawal limit per day. There are no fees for loading the William Hill Prepaid Play+ Card or for transferring the funds to or from the William Hill player account. There is no monthly fee to maintain this prepaid card.  In addition to funding your William Hill account, your card can be used to withdrawal cash at participating ATMs and anywhere Discover is accepted.  More information will be enclosed with your card.

Other Withdrawal Methods

If you are an out of state patron that deposited, but cannot wager, please contact our customer support team for options to return your funds.

How do I make a larger withdrawal?

Please contact the William Hill customer support team for additional options for larger withdrawals.

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